211 Operating Partnership
The United Ways of California’s 211 Operating Partnership supports 211 Partners in tackling shared challenges to increase their capabilities and improve their services.
The purpose of the California 211 Operating Partnership, facilitated by United Ways of California, is to empower 211 partners to deliver more effective, innovative, and efficient services, collaboratively achieving a greater impact than could be accomplished alone.
The California 211 Operating Partnership brings together local 211s to strengthen services, expand reach, and drive statewide impact. By working collaboratively, we ensure 211 remains a trusted and effective resource for communities across California.
Our 2025 Goals
Improving Access
Launching a redesigned 211 website in February 2025 with enhanced navigation, security, and accessibility.
Building Sustainability
Streamlining processes and systems documentation to improve efficiency and ensure long-term service quality.
Expanding Impact
Positioning 211 and United Way as key players in statewide initiatives like CalAIM & Community Information Exchange—demonstrating how our network is uniquely positioned to support, inform, and drive solutions for communities across California.
Growing the Network
Expanding partnerships and increasing coordination among 211s to enhance service delivery.
Why It Matters
A stronger, more connected 211 network means better access to resources, improved service delivery, and greater community impact.
Our Partners
CommUnify
211 Santa Barbara
Inland SoCal United Way
211 Riverside, San Bernardino
Interface Children & Family Services
211 Ventura
United Way Bay Area
211 Santa Clara, San Mateo, San Francisco, Marin, Napa, Solano
United Way Merced
211 Merced, Mariposa
United Way of Northern California
211 Shasta, Tehama, Siskiyou
United Way of the Wine Country
211 Sonoma
What the California 211 Operating Partnership Provides
- Statewide Advocacy & Coordination – Representing 211’s collective voice in policy and funding discussions.
- Shared Resources & Best Practices – Tools, templates, and strategies to strengthen 211 services and achieve economies of scale.
- Collaborative Grant Opportunities – Leading joint grant applications on behalf of 211 partners, managing the application process while engaging partners for necessary input and review.
- Networking & Learning – Opportunities to connect with other 211s, exchange knowledge, and shape the future of 211 in California.
Joining the California 211 Operating Partnership means being part of a statewide effort to strengthen services, enhance collaboration, and drive impact.
Partners are committed to:
- Regular Engagement – Attend biweekly, one-hour meetings to discuss key initiatives, share best practices, and collaborate with other 211s across California.
- Collaborative Projects – Participate in one-off workgroups and special projects that advance shared goals and improve statewide coordination.
- Financial Contribution – Pay annual dues to support the sustainability of the partnership and ongoing initiatives, including joint contract management if applicable.
Join the California 211 Operating Partnership
Collaborate, innovate, and strengthen 211 services across California. As a partner, you will gain access to shared resources, best practices, and a collective voice in statewide initiatives.
Be a part of a stronger, more connected 211 network.